Hi! I'm Michael Njenga Mukabi,
CRM Specialist & Python Developer
π +254710671768 | π§ mukabim.mm@gmail.com
π linkedin.com/in/michaelmukabi
Tech-driven CRM Specialist, Python developer, and systems innovator with 7+ yearsβ experience in CRM implementation, business process optimization, and custom tech solutions. Proven ability to build and scale software systems that solve real problems β including legal automation and wireless billing β with minimal resources.
About Me
Passionate about transforming workflows through automation, data, and human-centered design. Strong blend of enterprise software knowledge and startup execution.
- CRM: Microsoft Dynamics 365, Customer Service, Power Platform
- Programming: Python, JavaScript, HTML5, CSS3, React
- Databases: SQL, PostgreSQL, MongoDB, Microsoft Access
- Tools & Platforms: Git, MikroTik API, OCR, Canva, ChatGPT, Vyond
- Design & Media: Adobe Photoshop, Illustrator, CorelDRAW
- Soft Skills: Leadership, Team Training, Problem Solving, Client Support
Services
LegalTech Automation
Automating legal document processing for Kenyan advocates, saving hours of manual work and integrating with M-Pesa for seamless payments.
Network Automation
Automated WiFi billing and user management using Python, MikroTik API, and M-Pesa integration, deployed in live transport hubs.
Database Design
Designing and optimizing SQL, PostgreSQL, and MongoDB databases for scalable business solutions.
Custom Software
Building and scaling custom software systems for business process optimization and automation.
CRM Implementation
Implementing and customizing Microsoft Dynamics 365 and Power Platform for enterprise and SMB clients.
Training & Support
Team training, client support, and leadership for successful technology adoption and workflow transformation.
Gallery / Projects
Tenthlining (2024βPresent)
Founder & Developer β tenthlining.com
LegalTech SaaS | Python, OCR, PDF, Web Deployment | Mpesa Integration
Built an automated tool that transforms how Kenyan advocates process appeal documents. Supports large PDFs (up to 5000+ pages), saves hours of manual work, and integrates with M-Pesa. Led branding, marketing, customer onboarding, and outreach β currently targeting 10,000+ advocates.
Airrumi WiFi Billing System (2023βPresent)
Builder β Network Automation | Python + MikroTik API + M-Pesa Integration
Developed an automated hotspot system that bills and disconnects users based on data/time. Supports real-time payments using M-Pesa STK Push; deployed in a live transport hub.
NachuPay - Water Utility Management System
Full water utility management system for a church-owned community water provider
Built a comprehensive water utility management system with secure OTP authentication and complete water utility management capabilities for community water providers.
SomaPro - School Management System
A comprehensive school management system
Developed a full-featured school management system designed to streamline educational institution operations, including student management, academic tracking, and administrative functions.
Eartship - Hospitality Website
Modern hospitality website for a holiday and accommodation business
Created a contemporary hospitality website featuring modern design and user-friendly booking experience for a holiday and accommodation business.